What to do if the timing task is not executed correctly?


"Please check in the following ways:

1. Please make sure your device is powered on and powered on;

2. Please confirm that the Wi Fi signal of the device is strong and stable, and the device displays "online" status in the app;

3. After the device is timed, it does not reset or power off the device, because shutting down or resetting the device will interrupt the timing process of the device;

4. Please confirm whether the effective period of your scheduled task is set correctly. Click "time" task to check whether "repeat" covers the time period in which the task should take effect (Monday to Sunday is optional);

5. If there is no problem with the task in the effective period, please delete the scheduled task and add a new one;

6. If it is a Wi Fi device, it may be that the device is disconnected for a long time and the time cannot be calibrated;

7. If it is a Bluetooth device, it may not be connected with the mobile phone for a long time, so the time cannot be calibrated;

8. If the problem is not improved, please restore the device to factory settings through app, add the device again, and set the timing task again.

9. If the above steps do not solve your problem, please inform us of your device ID and the specific time of timing failure (the original set time, the time when the task does not take effect or the wrong time when it takes effect, etc.), and we will arrange professional engineers to conduct in-depth investigation for you. "